If you need to get in touch with the support team behind Betdaq, the primary point of contact for general account help is via email. The official customer service email address listed on the Betdaq support site is [email protected], where you can send detailed queries about your account, deposits, withdrawals, or any issues with betting. This email support is monitored by the Betdaq helpdesk team, who aim to respond during their business hours.
In addition to the main support email, there are specific contact addresses for other types of enquiries. For technical and developer‑related matters, such as API questions, Betdaq provides an API contact email at [email protected]. For business or commercial enquiries, such as developing trading tools or integrations, you can reach out via [email protected]. These specialised emails help direct your message to the right internal team more efficiently.
When writing to any of the Betdaq support emails, include relevant account details like your username and a clear description of your issue, as this improves the chance of a timely and accurate response.
Betdaq also offers telephone support for customers preferring to speak with an agent by phone. There are dedicated numbers available depending on where you are calling from:
- UK Freephone: 0800 473 0009 – this is available for callers from the United Kingdom.
- Ireland: 01 55 66 222 – this is the Irish contact line for support.
- International: +353 1 55 66 222 – this number can be used if you are calling from outside the UK or Ireland, though standard international charges may apply.
The phone lines operate during specific support hours, typically from 09:00 to 19:30 local time every day of the week. Outside these hours, a limited phone service may still be available, but the best practice is to contact within the listed support window for full assistance.
If you prefer real‑time text communication, Betdaq provides a live chat feature directly through its website interface. Live chat connects you with a support agent during the same support hours as the phone lines, usually between morning and early evening. This is often the quickest way to get help with straightforward issues, especially if you need immediate guidance on site navigation, betting questions, or account access.
To use live chat effectively, log into your Betdaq account on the official site and access the support section where the live chat option appears. Agents on live chat can assist directly or even arrange a callback to your phone if a more detailed conversation is needed.
While the main avenue for support is digital and telephonic, Betdaq also operates as a registered business with physical office locations that may be relevant for formal correspondence or regulatory matters. One commonly cited address associated with Betdaq’s business presence is IFSC House, Custom House Quay in Dublin, Ireland. This address appears in business directories and reflects the company’s Irish headquarters.
Including precise address details in written communication can be useful if you need to send formal letters or legal documents, though most customer service matters are more quickly resolved through email or phone contact with the support team.